No. RVTsync is completely PIMS-agnostic. We adapt to your current cloud-based software setup—including ezyVet, Idexx Neo, Provet Cloud, and more—eliminating the need for costly software migrations or lengthy staff retraining.

Security is a top priority. We operate with full PIPEDA and provincial privacy act compliance. Our team uses end-to-end encrypted logins and multi-factor authentication (MFA) to access your systems safely and securely.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day. Or You can schedule a meeting with us !

We offer tiered monthly subscriptions based on your practice's volume and support needs, ranging from support for solo mobile vets to high-volume clinics. All plans include dedicated service hours, and we maintain transparent billing for any extra hours beyond your monthly allocation.

Collaborative, honest, and straightforward. We're here to assist you in your day-to-day, bring ideas to the table, and keep things moving smoothly and efficiently.

Yes! We specialize in mobile efficiency. We manage dynamic route optimization to reduce travel time and fuel costs. Furthermore, we handle your entire virtual pharmacy cycle—from medication refill requests to coordinating home delivery through your preferred veterinary distributors and local pharmacies.

We operate based on your practice's specific protocols. During onboarding, we establish clear "Emergency Triage Directives". Our team is trained to recognize medical urgency, but we adhere to your defined rules: standard tasks are completed per your SOPs, while any scenario designated as an emergency is immediately escalated to your on-duty DVM.